Privacy Policy

Last updated: 11 October 2026.

This policy explains how NJ Drain Cleaning Crew, a referral service, handles information when you visit this site or call us.

What we collect

• Call information. When you call our tracking number, we and our telephone provider may record the number you called from, the time and duration of the call, and, where permitted, and the dispatcher tells you at the start of the call so you can decline, the call audio. We may also note what you tell us about the job: your town, the type of drain problem and the type of property.
• Server logs. Our hosting provider keeps standard logs such as IP address, browser type, pages requested and time.
• Analytics. We may use privacy-respecting analytics to understand which pages are visited and which calls they lead to. If we add analytics that set cookies, we will update this page and name the provider here.

Why we collect it

To match you with an independent technician, to check that the service worked, to measure which pages are useful, to keep the site secure, and to improve it.

Who we share it with

We share the details of your job and your phone number with the independent technician we connect you with so they can reach you and do the work. We also use service providers such as hosting, telephone and analytics providers, who handle information for us. We don’t sell your phone number to unrelated marketers.

Cookies

Our own pages set few or no cookies. Pages load fonts from Google Fonts and photographs from the Pexels image network, and those providers receive your IP address and browser details when a page loads. Analytics or telephone-tracking tools may set cookies to recognise a visit. You can block or delete cookies in your browser settings; the site and the phone number will still work.

How long we keep it

We keep call records and logs only as long as needed for the purposes above and for our business records, and in any case no longer than 24 months unless the law requires us to keep them longer.

Your choices

You can ask what we hold about your calls, ask us to correct or delete it, or ask us not to contact you again. You can also decline call recording by telling the dispatcher at the start of the call.

Children

This site is for adults arranging service on a property. We don’t knowingly collect information from children.

Changes

We may update this policy and will change the date at the top when we do.

Contact us about privacy

Call (833) 700-2682 and ask for privacy.