About Us
NJ Drain Cleaning Crew is a referral service. We connect homeowners, landlords, property managers and businesses across New Jersey with independent local drain cleaning technicians. We don’t send our own trucks, and we don’t do the work ourselves. The people who arrive at your door are independent professionals who work near you and carry the equipment a drain job needs.
Why one service only
We connect you with technicians who handle drain cleaning and nothing else: clogged sinks, tubs and toilets, main line clogs, sewer backups, tree roots, hydro jetting and camera inspection. We chose that narrow focus because a drain problem looks very different depending on where you live. A Shore house that fills up for a summer weekend, a post-war home on a slab in Burlington County, a basement colonial in Union County and a Hudson County two-family each fail in their own way. A site that tries to cover every plumbing job tends to answer none of them well.
What happens when you call
A person answers, at any hour. You describe what is happening: which drains are slow or backing up, whether more than one is affected, whether water is coming up through a basement floor drain, and whether the home is on public sewer or septic. That detail tells us whether the problem sounds like a single fixture or the main line, and which equipment to send.
We then match you with an independent technician working in your area. The technician looks at the problem, explains what they plan to do, and gives you the price before any work begins. Ask the technician to confirm what the price includes. Where it will tell you something useful, they run a camera through the line so you can see what was inside it, and they test flow at the fixtures once the line is clear.
If you are not at the property
Many of our calls come from owners and managers of rentals and seasonal homes who are not on site. Give the dispatcher the address, the name and number of whoever can let the technician in, and your own number for approving the price. The technician can phone you from the property before starting.
What we do and do not do
- We connect you with technicians who clear drains and sewer laterals, use cameras, and use cable machines and hydro jetters.
- We do not pump or service septic tanks. For homes on septic, the technician clears interior drains and the line out to the tank, and will tell you plainly if the next call belongs to a septic contractor.
- We do not replace, line or excavate sewer pipe. If a camera shows something that needs more than cleaning, the technician can talk through your options.
- We do not handle water heaters, boilers, water lines, fixtures or gas work, and we do not do cleanup or drying after a backup. Restoration companies do that.
What we promise, and what we can’t
We promise a straight answer on the phone, and that the technician we connect you with will quote the price before work starts. Ask what the workmanship guarantee on completed work covers; any workmanship guarantee on completed work comes from the technician, not from us. We can’t promise a clog won’t come back; roots regrow, grease builds up again and old pipe is old pipe. A good technician will tell you what they saw and what is likely to happen next.
Explore the services we connect you with, or see the areas we cover across all 21 counties.